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Discover how Enterprise Blocks' unique service-oriented architecture allows solution providers to better integrate with existing applications and portals, maintain more overall control, and save money. Get your free trial today!

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Read a Case Study
Data Systems International enjoys “strong growth” after a new version of their Case Management software was developed using Enterprise Blocks.

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Client Testimonial
“In ten years of consulting and development I have never received the amount of support that you have provided for eBlocks from a software vendor. I think that says a lot about you and dedication to your work and your clients. Thanks!”
—Vincent Petersen,
Booz Allen Hamilton

Support

Enterprise Blocks uses discussion forums as its primary method of providing technical support. You can access these forums by going to http://www.eblocks.com/support or by clicking the link below.

Click here to go to the technical support forums.

These forums are actively managed by technical support personnel at Enterprise Blocks Monday through Friday during Eastern Standard Time business hours 8 AM to 5 PM. These forums are a great way to get answers to questions and resolutions to problems.

Sometimes Enterprise Blocks will take issues off-line and use email or telephone support if required.

Anyone registered with the Enterprise Blocks web site can view content in any of the support forums.  However, in order to actually post questions to many of the forums, you must have technical support activated for your account.  There are a few ways to have technical support activated.  These options are described below.

Trials

Trial users get 30 days of free technical support starting from the date that a trial key is created.

Purchased License

The purchase of any software license comes with 30 days of free technical support.

Support Account

Technical support is sold separate from software licenses although an integrated package is available. Click here to find out how to purchase a technical support account.